Once you have to go to the hospital, as a patient, you stop caring about things like background processes medical personal has to do. And it is only natural since hospitals are put there to make you feel better, not to give you a headache. There is an ongoing struggle to integrate patient relationship management into the medical system. But, how does that affect you and what can you get out of it?
Smart phone hospital
Stepping into the next century with our health care was necessary 20 years ago. Today, it is urgent. While the process is not yet done, the steps are being made. You can already see it by using certain smart phone apps that allow you to book appointments or browse hospitals and services online. This brings flexibility to your health care process and makes it better and easier to use.
Being able to see your doctor’s chart before he gets to see yours can be a life saver, literally. With a digital system that integrates all the data shared between the medical institution and a patient, service quality can only go up. You can rank doctors, hospitals, and experiences. You can match and compare them and make decisions based on more information.
Missed appointments, overbooking and waiting-room camping should be a thing of the past once the patient relation management is fully integrated. Imagine that! You will always know when to book an appointment based on your doctor’s schedule and patient frequency.
Once you can see your doctor is taking a vacation the next month, it is much easier to plan your next visit. And that’s just a simple plastic example.
In the end, we should talk about the most important thing of them all. Being connected means not only faster and more convenient health-care but also – a better one. Secure and transparent communication between doctors and medical personnel can benefit you, as the end user, a lot. Urgent information and new breakthroughs can be shared almost instantly. A wider network of doctors working in unison will always perform better and give you the treatment you deserve.