Using computerized systems to handle patients better seems like a no-brainier. Just switch your old paper folders with electronic ones, and everything is perfect, right? Not really. The matter of patient management is a complicated one. Only the systems designed in a certain way can help your practice in a tangible way. So, how can we see the progress?
A good PRM should save you time. Plain and simple, time is one of the things both patients and medical workers hate wasting. A good patient management system should allow you to book appointments in a way that saves time rather than consuming it.
With the use of PRM in everyday practice, patient’s history is much better covered. This means less time is lost in treating patients with a better overall coverage of the situation. Also, using PRM to cover patient history can be lifesaving in case of emergencies or the cases when patients change their hospital or a doctor.
One of the worst things that can happen to you is to get stuck waiting in the hospital. Not only is it wasting time, but also bad for your health. Knowing when your doctor is available can be a game changer and a huge relief. Also, streamlining the process by cutting the wait time is always good on the doctor’s side, too.
Just because you are out of the imminent danger, doesn’t mean your situation is clear yet. Taking care of the patient after the symptoms are gone or after surgery is also important. Knowing the “how” and “why” here can save a lot of time and nerves. Integrating patient relationship management into the aftercare alone can raise the level of our current healthcare.
Just like with any set of information today, data you collect through your PRM can be used for big data analyses. The beauty of this system is its ability to give you precise real-time information based on any of your parameters. This way you can not only effect your current practice but also make better plans for future.