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Caregivers > MedicAlert + Safe Return

Alzheimer's Association's MedicAlert + Safe Return® is a nation-wide identification, support and enrollment program that provides assistance when a person with Alzheimer's or a related dementia wanders and becomes lost locally or far from home.

Assistance is available 24 hours a day, seven days a week, nation-wide. If an enrollee is missing, one call immediately activates a community support network to help reunite the lost person with his or her caregiver. In addition, the enrollee’s personal health record lists medical conditions, medications and allergies and can be updated 24 hours a day through a private online account or by calling the toll-free number during business hours.

Safe Return faxes the enrolled person's information and photo to local law enforcement. When the person is found, a citizen or law official calls the 800-number on the identification products and Safe Return notifies listed contacts. The nearest Alzheimer's Association office provides information and support during the search and rescue efforts.

To email and ask a question, enroll or learn more information about the Safe Return program in your area, click on the appropriate region below.


Email Your Regional Office

Gila, Maricopa, and Pinal Counties

Apache, Coconino, La Paz, Mohave, Navajo, and Yavapai Counties

Cochise, Graham, Greenlee, Pima, Pinal, Santa Cruz, and Yuma Counties

Clark, Esmerelda, Lincoln, Mineral, and Nye Counties




Contact Information


1-800-272-3900
24-Hour Helpline

1028 E McDowell Rd
Phoenix AZ 85006
602.528.0545 t
602.528.0546 f

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Helpline